Career Info:-
Company Name: Quick Heal Technologies Pvt. Ltd.
Company Website: www.quickheal.com
Job Location: Nasik, Maharashtra
Job Role: Trainee Engineer
Job Experience: Freshers, 0-2 Years
Job Eligibility: BE/BTech/BCA/BSc/MCA Graduate
Job Summary:
Candidate should be a BE/BTech/BCA/BSc/MCA Graduate from a recognized university.
Good knowledge of Operating System & Networking.
Good communication skills.
Basic troubleshooting skills and analytical skills, product knowledge.
Good communication skills.
Basic troubleshooting skills and analytical skills, product knowledge.
Job Description:
Handeling Technical queries of customer's via phone, mail and remote of Quick Heal Technologies Pvt Ltd at Technical Support Center- Nashik.
To attend maximum calls of customers via telephonic support.
Guide customers for doing certain procedures for Quick Heal products.
To answer various technical queries of customers.
To check occurrence of problem & symptoms in ideal conditions.
Basic troubleshooting of technical problems.
Collection of information required to escalate to next Level.
To attend maximum calls of customers via telephonic support.
Guide customers for doing certain procedures for Quick Heal products.
To answer various technical queries of customers.
To check occurrence of problem & symptoms in ideal conditions.
Basic troubleshooting of technical problems.
Collection of information required to escalate to next Level.
Job Skills:
Excellent Communication skills.
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